Booking Terms & Conditions

Back Track Adventures (Travel agents Licence Numbers 177/178), ABN 23910991873, act as Travel Agents and Tour Operators contracting some services from other tour operators, Travel Agents, Airlines, Hotels and others, herein referred to as Service Providers.

A booking is made by completing the booking form and returning same with your deposit of $600 per person to Back Track Adventures. A Confirmation Pack will be sent to you as soon as possible after receipt of your booking form and deposit. It is a condition of booking that you arrange comprehensive travel insurance with emergency evacuation cover when you pay your deposit or within 7 days of receiving your Confirmation Pack. If travel insurance cover can not be obtained for a medical condition, or any reason, you must advise us immediately.

PLEASE NOTE THE DEPOSIT IS STRICTLY NON–REFUNDABLE.

Payment: Final balance is due 60 days prior to your departure from Australia. If you book less then 60 days prior to departure then full payment must be made at time of booking. If payment is not made by the due date, we reserve the right to cancel your booking. Your deposit is non-refundable. Trip Price: The trip price is based on costs and exchange rates current at time of printing this brochure. We reserve the right to adjust prices before or after your booking. If we receive any increase in prices for services, these increases may be passed on even after final balance has been received. The Trek and Flight package price includes airfares and these are subject to change by the airlines. Any airfare increases will be passed on. Flight taxes are subject to increase at any time.

If you cancel your trip, land and air cancellation fees apply. The fee is determined by the date that we receive written notification of your cancellation. Fees are as follows: Days before Departure: More than 60 days: loss of deposit, 60 days or less: 100% of total booking cost. Depending on your reason for cancelling, charges may be recoverable by you under your insurance policy. Cancellation by us: Our tour departures are subject to minimum numbers being obtained. We reserve the right to cancel the tour if minimum numbers are not achieved within 60 days of the scheduled departure date. We will advise anyone affected no later then 60 days prior to departure and in this case all monies paid to us by you will be refunded except any payment for travel insurance. No responsibility is taken by us for any costs incurred for goods or services purchased by you independently for this tour. These costs might include, but are not limited to, costs imposed by an airline on cancelled advance purchase airline tickets.

In the unlikely event that you are evacuated from the Kokoda Track for any reason, all costs associated with the evacuation are your expense. Costs include, but are not limited to, evacuation costs by helicopter or fixed wing aircraft, medical expenses, doctors fees, additional accommodation and transport in Port Moresby. From the moment you leave the Team itinerary, any meals, accommodation or services provided at the evacuation point are at your expense. No refunds are given for unused services.

You understand and accept that your proposed tour may expose you to inherent dangers. This tour is physically and mentally challenging. Only people in good physical and mental condition should undertake this tour. You must check with your Doctor and ensure that your health is sound and you are able to undertake a rigorous training programme as necessary. You must accept that you will be travelling through a remote area where outside assistance may be delayed or unavailable if an unforeseen event occurs. This may be due to medical, weather or political situations and may affect you or other members of the group or our trek crew. You must understand and accept that a medical emergency in this remote area may be life threatening and by completing this booking form you accept these potential adverse and unfavourable conditions and potential life threatening situations as your choice. You agree that Back Track Staff have answered, in a forthright manner, all questions you may have asked regarding all aspects of the Trek, in particular, questions regarding Health, Fitness, Physical and Mental challenges and risks.

Back Track Adventures will always act with due care and skill. Where Back Track Adventures utilise Services Providers, Back Track Adventures are not responsible for the acts and omissions of these Service Providers, including tour guides, for any loss, damage or expense, including loss of money paid in advance which you may incur as a consequence of the acts, omissions and negligence of others. As soon as possible on receipt of your completed booking form and deposit, you will be sent with your Confirmation Pack, an ‘Indemnity & Release Form’, This must be read, understood, signed and returned in the envelope provided within 7 days of receipt.

We strongly recommend a visit to your doctor immediately to determine if you have any health issues that may prevent you from participating in this holiday. You must ask your doctor about current inoculation requirements. A ‘Medical Questionnaire and a Fitness Questionnaire’ will be sent to you with your Confirmation Pack which must be completed and returned within 7 days of receipt. On receipt of your completed Medical Questionnaire, some clients, in particular those with pre-existing medical conditions may be asked to obtain a clearance from their Doctor as to their ability to complete the trek. We reserve the right, at our discretion, to cancel any booking and refund any monies paid. During your tour you are under the authority of your tour leader who has authority to determine your suitability to continue with your tour.

In general, minors (under 18 years) are not accepted on this trip. Acceptance of a minor on a trip is strictly at the discretion of Back Track Adventures. In most cases we are happy to accept minors. Please enquire.